Return Policy
Corsair Toiletries Ltd is confident that you will be happy with your purchase(s). However in the event that you are not completely satisfied with your order we will be happy to offer you a refund or exchange. Items must be unused and in a perfect resalable condition, accompanied by a valid order reference.
We cannot accept any used items and any such items will be returned to the purchaser. To return unsuitable item(s) you must contact us within 7 days of receiving the item(s). In this instance, please notify us of your intent to return the goods in writing, or by email to info@corsair.co.uk The information we require is ‘name’,’ order ID’. Charges incurred by you when returning item(s) are non refundable on unwanted goods.
Items should be returned to the following address:
Corsair Toiletries Ltd
c/o Dalepak Ltd
45 Caswell Road
Brackmills
Northampton
NN4 7PW
Faulty/ Damaged Goods
If for any reason the goods you receive are faulty or damaged in any way we will be happy to exchange the items or offer a full refund. Please contact our Customer Service team on 01727 874698 or via email at info@corsair.co.uk. The damaged product will be replaced with the same item as soon as possible. An alternative product will be offered in cases where stocks are no longer available.
Should a replacement not be required please notify us and we will refund the cost of the damaged products. Please note that it may be necessary to provide photographic evidence of the damaged goods or in more severe cases, we may choose to collect the damaged products from you for Quality Review investigation.
Our return address is:
Corsair Toiletries Ltd
Unit 1, Park Industrial Estate
Frogmore
St. Albans
Hertfordshire
AL2 2DR
United Kingdom
If the original packaging has been disposed of or is no longer suitable, goods must be wrapped in appropriate packaging to ensure that the goods arrive with us in their original condition. We reserve the right to refuse a refund/ exchange for damages caused by insufficient packaging.
